Bilingual. Loan Specialist

Regional Finance Company of California LLC • Torrance, CA

394d • $47,840 - $54,080

About The Position

The Loan Specialist position at Regional Finance involves providing exceptional customer service while assisting clients with their financial needs. This role is focused on processing loan applications, managing customer accounts, and promoting financial solutions to enhance customer satisfaction. The position offers opportunities for career advancement and rewards for performance, making it ideal for individuals passionate about helping others in their financial journeys.

Requirements

• High School Diploma or Equivalent.
• Prior customer service experience in a sales/retail or cash management environment.
• Must pass drug screen, criminal and credit background checks.
• Valid Driver's License and access to a dependable automobile with liability insurance coverage.
• Bilingual in English and Spanish.

Nice To Haves

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Ability to relate well with a broad spectrum of people.
• Sales mentality.
• Adaptability to an ever-changing environment.

Responsibilities

• Provide exceptional service to all customers.
• Process credit loan applications and present loan solutions to customers.
• Maintain office cash with accuracy and proper security.
• Grow account volume through effective customer solicitations.
• Minimize delinquent debt by contacting customers and collecting on past-due accounts.
• Receive, track, and post all payments and fees to customer accounts in compliance with company policy.
• Transport money and deposits to and from the bank.
• Perform other duties as assigned by leadership.

Benefits

• Competitive pay with a monthly bonus opportunity.
• Promotion opportunities to Branch Manager.
• Access to medical, dental, vision, and 401(k) benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED