Bilingual (English/Spanish) Legal Services Associate

AnywhereWorks

2d•$17

About The Position

We're on a mission to help the world work Anywhere. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together, whether they're across a table or across the world. Work is what we do, not where we do it. We are looking for a Bilingual Legal Services Associate to join our team! Please see below for more information: As a successful Bilingual Legal Services Associate, You’ll be Lowering your carbon footprint by commuting less. Modeling a better work-life balance. Answering phone calls as a legal receptionist for our legal clients, in both English and Spanish. Taking messages for law firms, transferring calls, and recording client information. Helping attorneys globally care for their clients, allowing them to practice and work Anywhere. Providing ongoing feedback to our Account Management team regarding legal terminology within our scripting. Sourcing, creating, and sharing ongoing legal content and resources internally. Reliable. You can regularly work a weekly schedule, as it is an essential function of your role. Based on current business needs, we are looking for associates available to work 40 hours per week between 9:00 a.m. and 10:00 p.m. Pacific Time, including at least 8 hours on Monday or Friday and 8 hours on Saturday or Sunday. These requirements are subject to change as business needs evolve. About AnywhereWorks Work is what you do, not where you do it. We’re on a mission to help the world work Anywhere. We believe people should be able to work and learn together, whether they’re communicating across a table or across the world. We offer a diverse set of products and services to a variety of businesses, from live answering services to scheduling and payment platforms to shared working spaces. We empower people to communicate, collaborate and produce. We’re committed to building a more inclusive future of work, where people can contribute from Anywhere. What "Anywhere" Means to Us Other terms out in the world are “remote” “distributed” “telecommuting” – for us, these words do not speak to the experience we hope you will have working with us Anywhere. Isolation and a lack of social interaction are common concerns when people think about Remote working. The word “Remote” itself can conjure up ideas of loneliness and being disconnected from your colleagues. That’s why we like the more empowering language of “working Anywhere”, with Anywhere representing an unconstrained, plugged-in destination. AnywhereWorks is committed to providing equal opportunity employment; creating, managing, and valuing diversity in our workforce; providing a safe work environment; and fostering a culture of belonging where all employees are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to our future success. Background Check Please note that all candidates who receive a conditional offer of employment will be required to undergo a background check as part of the pre-employment screening process. This is to ensure the safety and integrity of our workplace and to comply with our company policies. We comply with all requirements of the Fair Credit Reporting Act (FCRA) to ensure the privacy and rights of our applicants are protected. Equal Opportunity AnywhereWorks is committed to providing equal opportunity employment; creating, managing, and valuing diversity in our workforce; providing a safe work environment; and fostering a culture of belonging where all employees are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to our future success.

Requirements

Able to think quickly on your feet.
An excellent communicator, verbally and in writing, in both English and Spanish
Enthusiastic about learning.
Able to work at a computer for your entire scheduled shift.
A good, empathetic listener with an emphasis on verbal soft skills.
Not afraid of experiments and thinking outside the box.
Comfortable with legal language and sensitive situations.
Passionate about providing an excellent customer experience.
A minimum of one year of experience in the legal field is required for this position.

Responsibilities

Answering phone calls as a legal receptionist for our legal clients, in both English and Spanish.
Taking messages for law firms, transferring calls, and recording client information.
Helping attorneys globally care for their clients, allowing them to practice and work Anywhere.
Providing ongoing feedback to our Account Management team regarding legal terminology within our scripting.
Sourcing, creating, and sharing ongoing legal content and resources internally.
Reliable. You can regularly work a weekly schedule, as it is an essential function of your role.