Bilingual Leasing Consultant (English/Spanish) - 50570569841
About The Position
We are seeking a bilingual English–Spanish Leasing Consultant who is personable, organized, and customer-focused. This role requires someone who enjoys helping prospective residents, thrives on delivering a high level of service, and communicates clearly across both languages. You will be the primary point of contact for inquiries, leasing conversations, scheduling, follow-ups, and guiding applicants through the rental process. You will work remotely but function as a seamless extension of our on-site leasing team, maintaining professionalism, accuracy, and hospitality in every interaction.
Requirements
- Bilingual English & Spanish (professional fluency in both required)
- Strong communication skills — written, verbal, and customer-facing
- Experience in residential leasing, hospitality, customer service, or call center support
- Ability to manage CRM/Property Management systems (, Yardi is a plus)
- Competent with Microsoft Office, and structured follow-up workflows
- Comfortable working in U.S. time zones and PST-aligned schedules
- Personable, warm, and service-driven
- Strong follow-up discipline and attention to detail
- Ability to stay organized while handling multiple prospects
- Fast learner with a proactive mindset
- Calm, solution-oriented communicator
- Ability to be self-directed and disciplined. Report on daily activity to supervisor.
Nice To Haves
- Has experience supporting U.S. clientele or property management
- Enjoys helping prospects navigate decisions
- Is comfortable with a predictable, service-oriented weekly schedule
- Thrives in a structured, remote environment
- Is reliable, punctual, and consistent in communication
Responsibilities
- Respond to inquiries from prospective residents via phone, email, text, and chat in both English and Spanish
- Provide detailed information about property features, availability, pricing, and leasing terms
- Conduct virtual tours or assist in scheduling in-person tours with on-site teams
- Manage leads, track communications, and keep CRM/PM systems updated
- Assist applicants with the rental application process, documentation, and follow-ups
- Maintain an organized pipeline of prospects and execute timely follow-through
- Support resident communication when needed (renewals, general questions, service escalations)
- Collaborate daily with property managers, maintenance, and other internal teams
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
