Bilingual (Korean/English) Warehouse Customer Service Representative

CJ Logistics•Fullerton, CA

5d•$21 - $26•Onsite

About The Position

At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast-paced environment and love problem-solving, this role is for you!

Requirements

High School Diploma or GED required
Bilingual proficiency in Korean and English (required)
Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS)

Nice To Haves

Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!

Responsibilities

Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!

Benefits

Competitive compensation package
Rapid Paid! (Ability to get hours worked paid out before payday.)
Full health insurance (medical, dental and vision)
401(k)
Life insurance
Tuition assistance
PTO and MORE!
Growing company with a performance record that continues to climb!
Open-door work environment
High Performance culture with a focus on a growth mindset where continuous improvement is embraced
Opportunities for advancement!