Bilingual Internet Sales Representative – BDC Department
About The Position
Join our team at South Dade Kia of Homestead! We’re seeking an Internet Sales Representative who enjoys helping customers, communicating clearly, and guiding people through their online vehicle search. In this role, you’ll contribute to a smooth, welcoming, and informative experience for every customer who contacts our dealership. At South Dade Kia of Homestead, we’re dedicated to providing a reliable and positive experience. Our goal is to help each customer find a Kia that fits their needs while delivering exceptional service at every step. With a wide range of vehicles designed for different lifestyles and budgets, we proudly support drivers throughout Doral, Miami, Kendall, and Homestead. As part of our Internet Sales Team, you’ll respond to online inquiries, provide accurate information, and guide customers through their next steps in the purchasing process. Your customer service skills will help build trust and ensure each person feels supported throughout their journey. We are proud to serve our community with integrity, respect, and a commitment to helping others. We welcome individuals who bring a positive attitude and want to contribute to a team that strives to make a meaningful impact.
Requirements
- Minimum of 2 years of experience in automotive sales or a related field.
- Previous experience in a dealership BDC department is essential.
- Strong understanding of automotive products and market dynamics.
- Strong negotiation, communication and interpersonal skills, with a focus on customer service.
- Proven sales ability with a track record of meeting or exceeding sales targets.
- Proficient in using customer relationship management (CRM) systems and digital communication tools.
- Ability to work effectively in a team environment and independently.
- Detail-oriented with strong organizational skills.
- Advanced computer skills.
- Bilingual in English and Spanish is required; proficiency in Portuguese is a plus.
Nice To Haves
- E-commerce experience is a plus.
- Bilingual in English and Spanish is required; proficiency in Portuguese is a plus.
Responsibilities
- Engage with customers through various online platforms to understand their vehicle needs and provide effective solutions.
- Maintain an in-depth knowledge of dealership inventory, including new and used vehicles, and current market trends.
- Process customer inquiries efficiently and accurately, ensuring timely responses.
- Build and sustain strong relationships with potential customers to drive sales conversions.
- Collaborate with the sales team to ensure alignment between online leads and showroom activities.
- Assist customers with inquiries regarding financing options, vehicle specifications, and availability.
- Achieve sales targets and contribute to the overall performance of the BDC team.
- Stay updated on product knowledge, promotions, and pricing to provide accurate information to customers.
Benefits
- Competitive pay & uncapped commission potential
- Accrued Paid Time Off per paycheck + Paid Holidays
- 401(k) employer match – Invest in your future!
- Comprehensive health benefits (medical, dental, vision, life insurance)
- Paid training & career advancement opportunities
- Employee discounts on vehicles, services, and more
- A positive, team-oriented work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
