Bilingual Inside Sales Representative

Radwell International • Willingboro Township, NJ

6h

About The Position

Monday to Friday 8am-5pm

Responsible for sales and customer support responding to customer inquiries and managing sales

leads that originate primarily from telephone inquiries.

Requirements

• Must be able to speak and write Spanish fluently
• Must understand the sales cycle; ability to understand the Radwell International sales cycle
• Strong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environment
• Strong Computer proficiency
• Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
• Ability to multi-task
• Ability to work at fast pace
• Attention to detail
• Problem solving abilities
• Good communication skills
• Ability to sell
• Previous sales experience in a related environment or a college degree in business or a related field of study

Responsibilities

• Respond to customer inquiries to Radwell by phone, email or through other means
• Manage sale opportunities for all product; perform all sales tasks necessary to turn opportunities into billable sales
• Source products for manufacturers not currently supplied by Radwell (new products)
• Negotiate best purchase price for manufacturers not regularly supplied by Radwell (new products)
• Check inventory (i.e. “PLC Center” inventory) and fulfill order out of inventory if possible
• Correspond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional manner
• Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
• Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
• Meet minimum daily standards for quotes and other sales output expectations
• Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
• Interact with all departments within Radwell to effectively meet customer commitments
• Perform product and price maintenance in “pricetool” and other business systems; Build new part numbers as needed; maintain product sourcing database
• Assist in business system database cleanup and ongoing maintenance
• Pro-actively develop new business through outgoing customer calls and other means
• May be modified from time to time. Other duties, tasks and work may be assigned

Benefits

• Radwell offers a comprehensive benefits package including health, dental, and vision coverage.
• The Company provides company sponsored short-term and long-term disability benefits, as well as $50,000 in Life insurance.
• These benefits, along with additional voluntary benefits, are available to all regular full-time employees beginning on first day of employment.
• All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment.
• Employees are eligible for common paid Company Holidays and 15 days of PTO annually, which begin accruing on first date of employment and may be used immediately upon joining the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees