Bilingual Inside Sales Representative

About the position

For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broad-line food distribution company in North America by being passionately committed to the people we serve. As an Inside Sales Representative, you'll serve as the liaison between outside sales, partners within the organization, and existing customers. You'll be responsible for managing customer orders, communicating with customers regarding out-of-stocks and substitution options, strengthening customer relationships, utilizing e-Commerce technologies, scheduling exception deliveries, determining credits for customers when appropriate, and more! You'll help them to achieve their goals and, in return, yours!

Responsibilities

• Manage customer orders
• Communicate with customers regarding out-of-stocks and substitution options
• Strengthen customer relationships
• Utilize e-Commerce technologies
• Schedule exception deliveries
• Determine credits for customers when appropriate

Requirements

• High school diploma or equivalent required
• Two years of previous customer-facing service experience or an equivalent combination of education, training, and experience
• Ability to troubleshoot and problem solve
• Previous food service experience helpful but not required
• SAP experience preferred
• Bilingual required - reading and writing in either Spanish or Mandarin Chinese

Benefits

• Affordable benefits plans start day one
• Weekly pay
• Wellness reimbursement
• Profit sharing & 401(k) with company match
• Emergency child and elder care
• 95% of leadership is hired from within GFS - start your career here