Bilingual In House Marketing Concierge (Japanese/English)

Hilton • Honolulu, HI

126d • $17

About The Position

The Bilingual In House Marketing Concierge at Hilton Grand Vacations is a dynamic role focused on crafting memorable experiences for owners and guests. This position requires a positive individual with at least one year of experience in sales, concierge, or marketing. The role involves promoting vacation ownership presentations and providing concierge services to guests, while also being responsible for implementing and tracking marketing programs.

Requirements

• Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
• Intermediate computer proficiency with the ability to learn.
• Able to work a flexible schedule to include evenings, weekends, and holidays.
• High School diploma or equivalent.
• Japanese/English Bilingual (speak, read and write).

Nice To Haves

• 6 months or more previous experience working in the timeshare industry.
• Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

Responsibilities

• Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site owners, guests, and visitors.
• Provide concierge services to guests by recommending local dining experiences and attractions while presenting ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs.

Benefits

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan.
• Bilingual In House Marketing Concierge (Japanese/English) have targeted annual earnings of $120,000 per year.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Recognition Program and Rewards.
• Access to outstanding Team Member benefits, discount travel programs.
• 401(k) program with company match.
• Paid Sick Days.
• Numerous learning and advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED