Bilingual Hot Shot (7 days per month)- Spanish Speaking

Melaleuca, Inc.•Idaho Falls, ID

About The Position

Put your Spanish skills to work earning you money! Enjoy helping our North American customers in English and Spanish. Flexible schedules available. As part of our Customer Care team, you should be passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound calls from our customers. You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.

Requirements

Able to help customers in Spanish and English fluently
Flexibility is a must in this position, 20 hours/month (or 3-4 days at the end of the each month)
Proficient in keyboarding and computer skills
Able to analyze problems
Able to work under stress
Able to perform essential duties and responsibilities with efficiency and accuracy
Able to handle confidential information
Able to type 30+ WPM

Responsibilities

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
Analyze customer situations and determine viable options that will serve them best
Accurately place telephone orders offering specials, promotions and services that help meet customers’ needs
Work independently and professionally