Bilingual Healthcare CSR | $15.50 per hour | Starts 03/26/26

Carenet Health

1d•$16•Remote

About The Position

Carenet Health is not authorized to hire in the following states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Requirements

High School Diploma or General Education Degree (GED) required
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Bilingual in English and Spanish
Able to provide 2 monitors at least 22 inch with HDMI and Display ports

Responsibilities

Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
Have a passion for helping patients make decisions that will enhance their healthcare experience
Make welcome calls and assist members and patients with benefits and insurance information
Outbound calls to conduct surveys
The best part, you will be making a difference in someone’s life!