Bilingual Healthcare CSR (Remote) | $15.50 per hour | Starts 2/26/26

Carenet Health

10d•$16•Remote

About The Position

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Outbound – Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program. This position requires one day of travel to New York City to attend a four-hour training session. Uber transportation will be provided at no upfront cost. This project helps take charge of people's health journey through tailored nutrition – food-as-medicine programs – that are medically designed to empower members fight chronic illness. Some of what you will be doing: Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program. Have a passion for helping members make decisions that will enhance their healthcare experience The best part, you will be making a difference in someone’s life! How to thrive when working at home: Safety Choose a consistent work area/office Make your area physically safe Stay organized Personalize your desk! Security Privacy matters Keep it quiet - remember, we are dealing with patients! Protect your computer Support Communicate We coach and focus on your performance Quality matters Success Get ready for work! Prepare yourself mentally Use your resources On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.

Requirements

High School Diploma or General Education Degree (GED) required
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Bilingual in English and Spanish
Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Able to travel to New York City for 1 day to attend a four hour training (Uber will be provided and no upfornt cost)

Responsibilities

Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
The best part, you will be making a difference in someone’s life!