Bilingual Front Office / Surgery Scheduler

Las Vegas Urology LLP • Las Vegas, NV

3d • Onsite

About The Position

This is an opportunity to join a growing and well-respected practice! Las Vegas Urology is currently seeking a patient-focused, detail-oriented, bilingual Front Office / Surgery Scheduler to join our team. Our staff has proudly served patients throughout the Las Vegas Valley for decades, working collaboratively to deliver high-quality, compassionate care.
Position Summary
This role supports both front office operations and surgical scheduling, serving as a key point of contact for patients, physicians, and external facilities. The ideal candidate is organized, reliable, and comfortable working in a fast-paced medical environment with competing priorities.

Requirements

• High School Diploma or GED
• Bilingual
• 1-3 years medical office experience / surgery scheduling experience required

Nice To Haves

• Knowledge of medical terminology preferred

Responsibilities

• Greet patients professionally; check patients in and out
• Answer phones promptly and professionally
• Collect co-payments, deductibles, and outstanding balances; ensure daily balancing
• Update patient paperwork and demographic information
• Schedule follow-up appointments and referrals while patients are in the office
• Confirm appointments and work bumped/no-show lists
• Process lab and diagnostic orders and provide lab slips as needed
• Maintain accurate EHR documentation and complete assigned tasks
• Open and/or close the office as needed
• Maintain strict confidentiality and comply with all HIPAA regulations
• Schedule surgeries after physician visits
• Obtain surgical authorizations
• Coordinate surgery logistics with hospitals, surgery centers, and anesthesiology
• Confirm surgery details with patients, including date, time, and location
• Ensure patients complete registration and pre-operative testing
• Collect required pre-procedure payments
• Complete FMLA paperwork within required timeframes
• Enter hospital consult and face-sheet information into the EHR for billing
• Maintain task accuracy and follow-through in a high-volume environment
• Strong communication and customer service skills
• Ability to multitask and work effectively under pressure
• Professional telephone presence and clear verbal communication
• Ability to establish and maintain effective working relationships with patients, staff, and providers
• Adherence to company policies and procedures

Benefits

• Medical, Dental, Vision & Life Insurance - 100% employer-paid for employee only (effective the first day of the month following 60 days of employment)
• 401(k) with Profit Sharing after 1 year of employment
• PTO accrual
• 8 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED