Bilingual Front Office Lead

Southwest Behavioral Health Services • Buckeye, AZ

276d

About The Position

Southwest Behavioral & Health Services is one of Arizona's oldest and largest non-profit, community-based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience. We are seeking a Front Office Lead to join our Buckeye Outpatient Clinic and Spanish speaking is required. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions. The Front Office Lead will work in-office Monday-Friday, standard business hours (no evenings, weekends or holidays).

Requirements

• High school diploma or GED plus 1 years of experience within a medical setting
• Ability to obtain fingerprint clearance card

Responsibilities

• Coordinates daily front office functions: assisting clients, doctors and staff with appointments, no shows, emergencies, med issues/refills
• Processes accurate, thorough and current billing, staff paperwork, mail, data entry, filing, documentation, supplies, and scheduling
• Confirms appointments one to two days prior for all medical, counseling, and intake appointments
• Completes intake referrals & screenings
• Provides accurate documentation of contact with members

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• 40% company match up to a 10% deferral into your SB&H retirement account
• Career Development - Benefit from our culture of internal promotion
• Tuition reimbursement program & discount degree programs
• Employee Assistance Program, Health & Wellness and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED