Bilingual Front Desk

“This • Boulder, CO

10d • $21 - $24

About The Position

You will help patients in a community health center with scheduling, co-payment, paperwork and work with the clinic team to ensure great patient experience. Job Profile: Do you enjoy getting to know patients, building relationships and welcoming them into the clinic? Are you passionate about patient service, ensuring their needs are important and will be taken care of, even when they are upset? Do you anticipate patient needs, going beyond what is expected to take care of them? Are you passionate about working in a non-profit community health setting? Are you bilingual in English and Spanish?

Requirements

• Bilingual in English and Spanish.
• Communication skills.
• Attention to detail.
• Reliability and dependability.
• Problem solving skills.
• Must be reliable and punctual.
• Team player.
• Tolerance for ambiguity.

Responsibilities

• Answer phone calls and emails, answering patient and vendor questions.
• Check in and schedule patients, take co-payments and perform insurance verification.
• Address patient needs, from providing information to processing refills and explain requests will be taken care of in our expected timeline.
• Build relationships with everyone in the clinic, and be the central resource creating optimal patient and workflow.
• Process all paperwork including new patient forms, HIPAA, visit and demographic forms, and certified letters.
• Call patients to confirm appointments.
• Work at least one night clinic each week.
• Serve your community – you are here for the patients, and they are very grateful.

Benefits

• Comprehensive Benefits: Medical Dental Vision FSA/HSA Life and Disability Accident/Hospital Plans Retirement with Employer Contributions
• Vacation, sick, and extended illness time off options
• Open communication with leadership and mission-focused engagement
• Training and growth opportunities with a supportive team invested in your success
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees