Bilingual Front Desk (Dermatology) - Tampa, FL

Anne Arundel Dermatology • Tampa, FL

33d • Onsite

About The Position

We’re hiring a full-time Bilingual Front Desk Receptionist at Academic Alliance in Dermatology in Tampa, FL . Responsibilities will include checking patients in and out, verifying and updating insurance and personal information, scheduling and confirming appointments, collecting copays, and assisting with general office support to keep the clinic running smoothly. Schedule: Monday - Friday, 8:00 AM - 5:00 PM Academic Alliance in Dermatology, an affiliate of Anne Arundel Dermatology, has 23 locations throughout Southwest & Central Florida. For over 30 years, Academic Alliance in Dermatology has been providing patients with premier medical and cosmetic dermatology services. Led by renowned expert Dr. Panos Vasiloudes and backed by the most innovative and cutting-edge equipment, our team expertly diagnoses and treats a wide variety of dermatological conditions. Why join Anne Arundel Dermatology? We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new drugs, and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive training and long-term career growth opportunities from within.

Requirements

• High School Graduate or GED (required)
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred)
• Excellent customer service and communication skills
• Knowledge of HIPAA standards
• Must be able to manage multiple tasks simultaneously
• Excellent organizational and time management skills
• Ability to function well in a fast-paced and at times stressful environment
• Detail-oriented
• Working knowledge of multi-line phone system
• Able to operate standard office equipment ( i.e. computer, fax, copier, scanner, etc )
• Intermediate computer skills and experience in EMR utilization
• Fluent in English
• Ab ility to sort and file materials correctly alphabetically or numerically
• Ability to travel to and provide coverage for other local offices as-needed
• Sitting, some standing, stooping and reaching
• Manual dexterity sufficient to operate a keyboard
• Correctable vision to 20/20 and hearing with in a normal range for telephone contacts
• Lifting and carrying up to 30 pounds

Nice To Haves

• Previous experience in Dermatology (pre ferred)

Responsibilities

• Checking patients in and out
• Verifying and updating insurance and personal information
• Scheduling and confirming appointments
• Collecting copays
• Assisting with general office support
• Coordinate the flow of patients through the office
• Assist patients with payments
• Help with billing and insurance information
• Schedule appointments
• Maintain patient charts
• Various other administrative tasks
• Greeting patient s and completing their check-in and check-out process
• E nter new patient information into the compute r and r eview patient charts for accuracy and verification
• E nsure all signatures have been obtained
• Collect pa yments as necessary
• Greet each patient in a pleasant and professional manner
• Screen calls, schedules appointments and referrals
• Take accurate , concise phone messages
• Enter complete patient demographics when making appointments
• Evaluate chart data to verify all information has been received, completed and signed
• Check- i n and c heck- o ut p atients
• Track patients in the reception area and communicate with patients as needed
• Proactively collect patient payments
• Update product inventory weekly
• Always treat patients with dignity and empathy
• Fulfill inventory orders
• As c loser – r un end of day reports & balance payment totals
• Distribute incoming reports and correspondence in patient charts
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
• Assist other staff as needed
• P erform other duties as assigned
• Other duties assigned as deemed necessary by management

Benefits

• Medical, Dental & Vision insurance – effective 1 st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1 st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees