Bilingual Financial Center Leader

BOK Financial • Bellaire, TX

366d

About The Position

The Bilingual Financial Center Leader (FCL) is responsible for all aspects of branch performance. Builds a high-performing team through the attraction, onboarding, coaching, and development of team members. Drives revenue through community involvement, business development activities, and customer loyalty through needs-based consultative interactions that help clients achieve financial well-being. Creates a differentiated client experience, making banking safe and easy in a multi-channel environment. Collaborates with a broad range of business line partners.

Requirements

• Completion of a Bachelor's Degree in Business or a related field of study.
• 3-5 years of directly related experience in management/supervisory capacity or 5-7 years of equivalent combination of education and experience.
• Minimum language requirements in designated second language.
• Ability to motivate teammates through in-person and virtual coaching methods.
• Ability to make empowered leadership decisions in a fast-paced, high-volume environment.
• Proven ability to coach, develop and delegate to achieve common goals.
• Strong interpersonal and collaboration skills.
• Excellent research and problem-solving ability.
• Advanced knowledge of consultative needs-based concepts for client engagement.
• Excellent client experience, relationship-building, and business development skills.
• Advanced knowledge of consumer financial products and services.
• Understanding of applicable consumer laws and government regulations.

Responsibilities

• Build a high-performing team through attraction, onboarding, coaching, and development of team members.
• Drive revenue through community involvement and business development activities.
• Enhance customer loyalty through needs-based consultative interactions.
• Create a differentiated client experience in a multi-channel environment.
• Collaborate with a broad range of business line partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree