Bilingual Eviction Prevention Specialist
About The Position
The Eviction Prevention Specialist will work with families in the C-Rent program, helping at-risk families access funds to pay back rent and utilities so they don't become homeless. They will also provide support and referrals to assist families in maintaining stability. This is a fast-paced position which requires someone with deep compassion for families facing homelessness, an ability to juggle many responsibilities at once, and strong attention to detail. In addition to the work with families, this position includes significant data-entry into Salesforce and other databases.
Requirements
- Fluency in Spanish and English required.
- Ability to connect meaningfully with a diverse group of individuals.
- Understanding of homelessness, including causes, challenges faced by homeless families, and available resources in the Bay Area.
- Strong attention to detail.
- Outstanding work habits: punctuality, communication, reliability, cooperation, organization, professionalism.
- Ability to work independently and to juggle many responsibilities concurrently.
- Demonstrated commitment to diversity, equity, inclusion and belonging work.
- Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.).
Nice To Haves
- Salesforce experience is a plus.
Responsibilities
- Meet with families at risk of homelessness to determine eligibility for rental assistance program.
- Problem solve with families and refer out to other community organizations when the qualifications for Compass’ program aren’t met.
- Maintain up-to-date and thorough client files and enter data accurately into Salesforce and other databases.
- Assist families to collect and ensure accuracy of all necessary documentation to process a rental assistance request.
- Communicate with landlords to explain the program, advocate for clients, and/or to follow-up on prior rental payments.
- Collaborate with external partners and other Compass employees to ensure client families receive high quality services.
- Provide crisis intervention, information and referrals, family budget assistance, and advocacy to families to ensure housing retention and stabilization.
Benefits
- Paid time off: 4 weeks of vacation the first year, 5 weeks in following year. Also paid holidays, sick time, family leave, time off for education.
- Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
- Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.
- Membership in OPEIU/Local 29 union.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
