Bilingual Evening Commercial Cleaning Manager
About The Position
We are seeking a highly organized and motivated Bilingual Evening Commercial (Office Cleaning) Manager to oversee nightly cleaning operations across multiple client locations. This position plays a key role in ensuring our teams deliver consistent, high-quality service and that clients receive professional, reliable support every night. Buscamos un Gerente Bilingüe de Operaciones Nocturnas altamente organizado y motivado para supervisar las operaciones de limpieza en varios sitios. Este puesto es fundamental para asegurar un servicio consistente y de alta calidad, brindando apoyo profesional y confiable a nuestros clientes.
Requirements
- Bilingual English/Spanish – Required
- Strong leadership and team-management abilities
- Excellent communication and customer-service skills
- Able to prioritize, multitask, and problem-solve under pressure
- Comfortable working independently and visiting multiple locations
- Must have a valid driver’s license and reliable transportation
Nice To Haves
- Experience in janitorial, cleaning services, or operations management (preferred but not required)
Responsibilities
- Supervise Controllers (General Cleaners), Floaters, Floor Techs, Day Porters, and Supervisors
- Conduct new-hire training and ongoing retraining
- Provide coaching, performance feedback, and support for staff growth
- Ensure all employees follow company cleaning standards and safety procedures
- Review nightly schedules to ensure every account is staffed
- Respond quickly to call-offs and arrange coverage
- Step in to perform cleaning if needed to maintain client satisfaction
- Communicate updates and needs with management and supervisors
- Complete routine inspections using a mobile app
- Document deficiencies and follow up on corrections
- Address client concerns or special requests immediately
- Approve and audit employee timecards
- Track supply usage and report budget issues
- Assist with resolving over-budget accounts
- Maintain clear logs of incidents, updates, and communication
Benefits
- Leadership position with room for growth
- Stable full-time schedule
- Hands-on support from upper management
- Opportunity to build, train, and develop your own team
- Work that makes a real difference in nightly operations
- Paid training and company-provided tools (phone app, uniforms, supplies)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
