Bilingual (Español) Claims Representative

Geico • Vail, AZ

389d • $48,776 - $54,184 • Remote

About The Position

The Experienced Bilingual (Spanish) Claims Service Specialist at GEICO's Tucson office is responsible for investigating claims, collecting statements, and providing support to policyholders. This role emphasizes customer service, attention to detail, and the ability to work in a fast-paced environment. The position offers opportunities for career growth and includes a hybrid work model post-training.

Requirements

• 12+ months of claims liability experience making coverage and liability decisions.
• Ability to communicate effectively in both Spanish and English, verbally and in writing.
• Experience working in a fast-paced, high-volume call center environment.
• Solid computer and multi-tasking skills.
• Minimum of high school diploma or equivalent.

Nice To Haves

• An associate's degree or higher (preferred).
• Active Adjusters insurance license (preferred).

Responsibilities

• Collect facts about accidents and investigate claim details.
• Collect statements from involved parties.
• Provide support and assistance to policyholders throughout the claims process.
• Communicate effectively with customers in both Spanish and English.
• Adjust to changes quickly and be open to feedback for performance improvement.

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Reimbursement.
• Paid Training and Licensures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED