About The Position

At N.E.W. Community Clinic, we believe everyone deserves access to high-quality, compassionate healthcare-regardless of their ability to pay. As a Bilingual Medical Assistant, you'll play a vital role in creating a welcoming, supportive environment for our diverse patients and families. Your clinical expertise, cultural awareness, and commitment to service will help bridge gaps in care and strengthen the health of our community. If you're passionate about hands-on patient care, thrive in a collaborative team environment, and want your work to truly matter, we'd love to meet you. As a valued member of our healthcare team, you'll balance clinical excellence with compassionate service.

Requirements

  • Graduate of a CAAHEP-accredited Medical Assistant Program (preferred)
  • CMA or equivalent healthcare credential or relevant experience
  • Bilingual in English and Spanish with the ability to communicate clearly and compassionately
  • Current American Heart Association Healthcare Provider CPR Certification
  • A team-oriented mindset and a passion for serving diverse populations
  • Strong communication, organization, and multitasking skills
  • A commitment to professionalism, confidentiality, and ethical care

Nice To Haves

  • Graduate of a CAAHEP-accredited Medical Assistant Program (preferred)

Responsibilities

  • Welcome and room patients, obtaining and accurately documenting medical histories, symptoms, and vital information
  • Prepare exam rooms, equipment, and patients for provider visits, examinations, and procedures
  • Assist Nurse Practitioners, Physicians, and Nursing staff during exams and treatments
  • Perform vision and hearing screenings, venipuncture, capillary sticks, specimen collection, and routine lab testing
  • Administer medications, injections, immunizations, and TB skin tests under appropriate supervision
  • Dispense medications as directed by providers and support medication refill processes
  • Notify patients of lab and test results as directed by providers
  • Provide patient education, instructions, referrals, and routine screenings to promote wellness and follow-up care
  • Maintain accurate and confidential patient records in compliance with HIPAA and clinic policies
  • Assist with scheduling, incoming calls, front desk coverage, and patient flow coordination
  • Track medications received from pharmaceutical companies and maintain required logs
  • Enter data for clinic reporting using shared drives and electronic systems
  • Stock exam rooms, clinic supplies, and medications, and communicate supply needs
  • Collaborate with teammates to maintain a positive, efficient, and respectful work environment

Benefits

  • Be part of a mission-driven, nonprofit organization dedicated to serving the uninsured and underinsured
  • Work in a collaborative, supportive team environment where your voice and contributions matter
  • Make a direct, meaningful impact on patients and families in your community every day
  • Grow your skills in a dynamic clinical setting that values learning and development
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