About The Position

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability), Own It (Drive and ownership), Do the Right Thing (High integrity), Be Positive (Great attitude and a can-do positive approach to challenges). Join our team and make a positive impact on the lives of others! We are looking for a Bilingual (English - Spanish) Home Health Aide Recruiter for our FreedomCare LHCSA team. This is an on-site position that requires a daily commute to one of FreedomCare's offices located in Albany, NY.

Requirements

  • Strongly prefer 2+ years’ experience recruiting in healthcare or related high-volume industry; Minimum 1 year required.
  • Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one.
  • Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook.
  • High energy, well spoken, and excellent interpersonal skills.
  • Must have advanced proficiency in attention to detail and organizational skills.
  • Must possess a strong sense of integrity and a commitment to process, compliance and documentation.
  • Must be able to quickly adapt to change and be able to work in a fast-paced environment.
  • Must be able to manage multiple priorities, be able to work under time-pressure.
  • Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems.
  • Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records.
  • Bilingual (English/Spanish) required.

Responsibilities

  • Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview.
  • Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements).
  • Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met.
  • Submit candidates for fingerprinting, track results, and follow up on clearance status.
  • Use the Home Health Aide Registry to confirm certification status and prior HHA employment history.
  • Coordinate all onboarding steps: Generate offer letters and send required onboarding paperwork.
  • Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer).
  • Schedule and conduct new hire orientation sessions.
  • Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards.
  • Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS).
  • Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics.

Benefits

  • Competitive compensation.
  • Medical benefits.
  • Retirement plans.
  • Wellness programs.
  • Fun company events.
  • Ongoing learning opportunities to grow your career.
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