Bilingual Employment Specialist

Chrysalis Center Inc•Los Angeles, CA

About The Position

The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.

Requirements

Passion for Chrysalis’s mission. Sensitivity and understanding of various cultures and lifestyles.
Bilingual (English and Spanish) is required.
Excellent verbal and written communication skills, interacting with others with diplomacy and tact
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced environment
Self-starter with “can do” attitude and initiative
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Willingness to travel to meetings (mileage reimbursed)

Responsibilities

Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including substance use, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
Maintain accurate client/program data to manage caseload and generate reports.
Document each service, the outcome and next steps, as well as any observations of clients’ skills, job readiness, and/or growth opportunities into Salesforce, a case management database.
Analyze and report monthly data as required to maintain accurate client and program-based statistics to ensure individual goals are achieved.
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned