Bilingual District Receptionist - Booth Building

Pasco School District 1•Washington, WA

7d•$23 - $26•Onsite

About The Position

Provide exceptional customer service to the public by greeting and assisting visitors, students, parents, the public, and/or district personnel in person and over the phone and connecting them with the appropriate staff or department to address their needs. Answer phones, including support for other departments, taking messages, responding to voicemails, and/or forwarding calls. Respond to inquiries from students, parents, district personnel, and/or the public for the purpose of providing information and/or direction as needed. Handle crisis communications by answering the emergency phone line, gathering key information about incidents, and promptly communicating details to Public Affairs. Perform clerical duties to support daily building operations and provide clerical assistance to the Public Affairs Department. Maintain schedule(s) for the purpose of coordinating available meeting rooms, conference rooms, boardroom, and/or any other available space. Update digital signage in lobby of Booth Building. Assist with Senior Gold Card/discount cards. Process volunteer applications. Processes documents, materials, schedules, agendas, district mail, and/or any other information for the purpose of disseminating information to appropriate staff, buildings, or departments. Distribute documents, materials, and mail to appropriate staff, students, and/or parents. Participate in District meetings to communicate information and gain feedback and/or direction on a variety of issues. Assists with supervision of students to ensure a safe and productive learning environment.

Requirements

High school diploma or equivalent, required.
Bilingual and/or Biliterate, required.
Knowledge of general office equipment such as computers, copiers, laminators, telephones, scanners, paper cutters, book covering materials, and/or step ladders.
Knowledge in proper use of English in both written and verbal forms, use of correct grammar, spelling, and punctuation.
Maintain detailed and accurate records.
Skill in operating standard office equipment including basic computer applications.
Ability to sit and/or stand for prolonged periods.
Understand and conduct verbal and written instruction.
Passing score on district administered clerical test.
Passing score on district administered bilingual test.
Keyboard accuracy of at least 45 words per minute (WPM) on district administered typing test.

Nice To Haves

Prior job-related experience preferred but not required.
Experience working in a K-12 setting preferred but not required.

Responsibilities

Provide exceptional customer service to the public by greeting and assisting visitors, students, parents, the public, and/or district personnel in person and over the phone and connecting them with the appropriate staff or department to address their needs.
Answer phones, including support for other departments, taking messages, responding to voicemails, and/or forwarding calls.
Respond to inquiries from students, parents, district personnel, and/or the public for the purpose of providing information and/or direction as needed.
Handle crisis communications by answering the emergency phone line, gathering key information about incidents, and promptly communicating details to Public Affairs.
Perform clerical duties to support daily building operations and provide clerical assistance to the Public Affairs Department.
Maintain schedule(s) for the purpose of coordinating available meeting rooms, conference rooms, boardroom, and/or any other available space.
Update digital signage in lobby of Booth Building.
Assist with Senior Gold Card/discount cards.
Process volunteer applications.
Processes documents, materials, schedules, agendas, district mail, and/or any other information for the purpose of disseminating information to appropriate staff, buildings, or departments.
Distribute documents, materials, and mail to appropriate staff, students, and/or parents.
Participate in District meetings to communicate information and gain feedback and/or direction on a variety of issues.
Assists with supervision of students to ensure a safe and productive learning environment.
Assist other personnel as may be required to support them with the completion of their work activities.
Perform other duties as assigned within the scope of the position.