Bilingual Dental Treatment Coordinator

All Care Health Center • Council Bluffs, IA

6d • $20 - $25

About The Position

All Care Health Center’s mission is to provide affordable, comprehensive, high-quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community’s well-being. The Dental Treatment Coordinator ensures a seamless and positive patient experience by bridging communications between patients, providers, and the front office.

Requirements

• Bilingual Spanish (Required)
• High school diploma or equivalent (required); dental or healthcare administration training preferred.
• Minimum 1–2 years of experience in a dental office or similar healthcare environment.
• Knowledge of dental terminology, treatment planning, and insurance processes preferred.
• Proficiency with dental practice management software and Microsoft Office tools.

Nice To Haves

• dental or healthcare administration training
• Knowledge of dental terminology, treatment planning, and insurance processes

Responsibilities

• Responsible for coordinating and educating patients about treatment plans.
• Creates treatment plan in Epic
• Reviews and explains treatment plans to patients in a clear, professional, and compassionate manner
• Discusses procedures details, sequence of care, and estimated timelines with patients
• Ensures patients understand their treatment options and answer any related questions
• Responsible for creating and managing financial arrangements with patients.
• Presents financial estimates and payment options
• Assists patients in understanding insurance coverage and out-of-pocket costs.
• Coordinates financial arrangements, including payment plans when applicable
• Ensures accurate patient records, treatment plans, and scheduling in Epic.
• Verifies insurance benefits and financial information in Epic is accurate
• Ensures treatment plans are current and accurate
• Schedules patient appointments according to provider recommendations and office protocols
• Tracks and follows up on pending treatment plans to improve case acceptance
• Supports front desk operations as needed, including patient check in/out and phone communication
• Collaborates with the Dental Clinic Manager, clinical team, and administrative staff to maintain a consistent patient flow.

Benefits

• Eligibility for student loan forgiveness
• Medical, Dental and Vision Insurance
• Generous time off including: Paid Time off (PTO) and Personal days
• 10 paid holidays, including your birthday!
• Employer paid Life Insurance and Long Term Disability
• 401(k) match up to 4%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED