Full Time Bilingual Customer Support Specialist (McAllen)

AnswerOne•McAllen, TX

1d•$16 - $19•Onsite

About The Position

Full Time Bilingual Customer Support Specialists Location: In-Office, McAllen, TX What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We're looking for people who are detail oriented, motivated, and compassionate to fill these important positions. Customer service experience is a plus but not required. We are seeking a detail-oriented professional to manage a high volume of incoming calls with a consistently polite and pleasant demeanor. The ideal candidate will be responsible for accurately gathering and relaying essential information, ensuring all message details are thorough and precise. You will be expected to meticulously enter data into our systems, providing our clients with peace of mind that their needs are being effectively documented and communicated to the right teams.

Requirements

A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Fluent in Spanish and English

Nice To Haves

Customer service experience

Responsibilities

Manage a high volume of incoming calls with a consistently polite and pleasant demeanor
Accurately gather and relay essential information
Ensure all message details are thorough and precise
Meticulously enter data into our systems