Bilingual Customer Support Associate
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About The Position
Your mission is to help customers have an excellent experience with Wise mainly via phone. This isn't your normal call center - we do things differently - and our Consumer Customer Support Associates are here to help millions more potential customers save money by using Wise! Provide world-class customer support via phone channels for Spanish and English speaking customers all over the world. Understand that making a customer happy is crucially important to a business's success and make that your goal for every contact. Be creative, friendly, and solution-oriented with customers and colleagues. Understand the need to meet expectations, rise above them, and go that extra mile for customers.
