Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Hockessin, DE

7h • Onsite

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. Specialists are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #5124, located at: 7450A Lancaster Pike Hockessin, DE 19707. At Sherwin-Williams, the purpose is to inspire and improve the world by coloring and protecting what matters, making places and spaces brighter and stronger. The company values its people and invests in their life (rewards, benefits, well-being flexibility), career (learning, development, growth opportunities), and connection (inclusive team, community commitment).

Requirements

• Bilingual in Spanish
• Ability to work at Store #5124, located at: 7450A Lancaster Pike Hockessin, DE 19707
• Successful completion of a criminal history review

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer questions about Sherwin-Williams products
• Recommend the right solutions to customers
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• Opportunities to learn
• Opportunities to develop new skills
• Opportunities to grow your contribution
• Inclusive team
• Commitment to our own and broader communities
• Wide range of world-class benefits
• Retirement
• Health care
• Total well-being
• Daily commute benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees