Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Kenosha, WI

9h • Onsite

About The Position

The Customer Service Specialist works closely with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. This role involves promptly resolving customer concerns to ensure maximum client satisfaction. Specialists are also expected to stay updated with product features and maintain the high quality and visual standards of products and the store. The position requires achieving excellent customer service while consistently meeting the store’s sales goals. Sherwin-Williams aims to inspire and improve the world through its products and solutions, and this role contributes to that purpose by leveraging skills, talent, and passion. The company supports its employees with rewards, benefits, flexibility for health and well-being, career development opportunities, and an inclusive team environment.

Requirements

• Bilingual (Spanish)

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance your health and well-being
• Opportunities to learn
• Develop new skills
• Grow your contribution
• Inclusive team
• Commitment to our own and broader communities
• Wide range of world-class benefits
• Retirement
• Health care
• Total well-being
• Daily commute benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees