Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Decatur, GA

16h • Onsite

About The Position

Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs, answer questions about products, and recommend solutions. They are responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, staying up-to-date with product features, and maintaining high quality and visual standards of products and the store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals. Sherwin-Williams aims to inspire and improve the world through its paints, coatings, and innovative solutions, and values its employees by investing in their life (rewards, benefits, well-being flexibility), career (learning, skill development, growth opportunities), and connection (inclusive team, community commitment).

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns and ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• rewards
• benefits
• flexibility to enhance your health and well-being
• opportunities to learn
• opportunities to develop new skills
• opportunities to grow your contribution
• inclusive team
• commitment to our own and broader communities
• wide range of world-class benefits designed for you
• retirement
• health care
• total well-being
• daily commute

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees