Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams•San Tan Valley, AZ

11h•Onsite

About The Position

Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to understand their needs, answer product questions, and recommend suitable solutions. They are responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and staying updated on product features. Specialists must also maintain the high quality and visual standards of products and the store, striving for excellent customer service while consistently meeting sales goals. This is a part-time position located at Store #7759, 1347 W.Hunt Hwy San Tan Valley, AZ 85143. The role involves contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, and store merchandise, which may be supervised or unsupervised. Sherwin-Williams aims to inspire and improve the world through its products and solutions, investing in its employees' life, career, and connection through rewards, benefits, flexibility, learning opportunities, and an inclusive team environment.

Requirements

Bilingual (Spanish)

Responsibilities

Work closely with wholesale and retail customers to determine their needs
Answer customer questions about Sherwin-Williams products
Recommend the right solutions
Promptly resolve any customer concerns and ensure maximum client satisfaction
Stay up-to-date with product features
Maintain the high quality and visual standards of the products and store
Achieve excellent customer service
Consistently meet the store’s sales goals
Contact with customers, which may include minors
Access cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value