Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Chattanooga, TN

4h • Onsite

About The Position

Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs, answer questions about products, and recommend solutions. They are responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, staying up-to-date with product features, and maintaining high quality and visual standards of products and the store. The role requires achieving excellent customer service while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors, and access to cash, other payment methods, electronic equipment, personal information, store merchandise, and other items of value. The Company conducts a criminal history review to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public. The position is located at Store #2075, 5112 Hixson Pike, Hixson, TN 37343. Sherwin-Williams aims to inspire and improve the world through its products and solutions, supporting employees with rewards, benefits, flexibility for health and well-being, career development opportunities, and an inclusive team environment.

Requirements

• Bilingual (Spanish)

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance your health and well-being
• Opportunities to learn
• Develop new skills
• Grow your contribution
• Inclusive team
• Commitment to our own and broader communities
• Wide range of world-class benefits
• Retirement
• Health care
• Total well-being
• Daily commute support

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees