Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Laplace, LA

9h • Onsite

About The Position

The Customer Service Specialist works closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. This role involves promptly resolving customer concerns to ensure maximum client satisfaction, staying up-to-date with product features, and maintaining the high quality and visual standards of products and the store. Customer Service Specialists are responsible for delivering excellent customer service while consistently meeting the store’s sales goals.

Requirements

• Bilingual (Spanish)
• Ability to work at Store #707321, located at: 1318 W Airline Hwy. La Place, LA 70068
• Willingness to undergo a review of criminal history

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer customer questions about Sherwin-Williams products
• Recommend the right solutions to customers
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• Opportunities to learn
• Opportunities to develop new skills
• Opportunities to grow your contribution
• Inclusive team
• Commitment to our own and broader communities
• World-class benefits
• Retirement benefits
• Health care benefits
• Total well-being benefits
• Daily commute benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees