Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Frederick, MD

4h • Onsite

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #5276, located at: 1305 W 7th St Ste 26,Frederick, MD 21702.

Requirements

• Bilingual (Spanish)

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer customer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• health benefits, such as medical, dental and vision coverage
• Flexible Spending Accounts (FSAs)
• disability coverage
• security, retirement and saving benefits
• generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees