Bilingual Customer Service Sales Representative - Call Center

Tuff Shed • Lancaster, TX

279d • $20 • Remote

About The Position

Tuff Shed is looking for Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment and are excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX. The position involves building and nurturing relationships with customers and partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat. Representatives will drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.

Requirements

• Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role.
• Availability to work a flexible schedule, including evenings, weekends, and some holidays.
• Demonstrated experience in sales with a strong ability to drive results and meet sales goals; one year preferred.
• Strong commitment to providing excellent customer service with a solution-oriented approach; one year preferred.
• Hands-on computer skills in Microsoft Office and Internet applications required.
• Experience in utilizing Customer Relations Management (CRM) software is highly preferred.
• Ability to prepare written correspondence such as emails and chats that create a professional image.
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
• Ability to prioritize and effectively manage time.
• Ability to work successfully within a team environment.
• Ability to speak, read, and write in Spanish and English.

Responsibilities

• Build and nurture relationships with customers and partners at The Home Depot via various communication channels.
• Drive sales through engaging conversations while meeting or exceeding sales targets.
• Utilize CRM system to manage customer interactions and sales processes.

Benefits

• Competitive pay.
• Tiered performance-based sales bonus program.
• Paid time off (PTO) and paid holidays.
• Medical, dental, and vision insurance.
• Life insurance.
• Employee Stock Ownership Plan (ESOP).
• 'Safe Harbor' 401(k) plan.
• On-Demand Access to pay after restrictions.
• Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Construction of Buildings