Bilingual Customer Service Representative
About The Position
Bilingual Customer Service Representative - Spanish/English - Healthcare - $16+/hr - No Weekends Location: 400 Technology Drive Canonsburg, PA | On-Site Position Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you'll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry. Why You'll Love This Job: Competitive Pay - Starting at $16.00+/hour, based on experience Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!) Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more Career Growth - Build valuable experience in healthcare, billing, and customer service Team Environment - Supportive, inclusive, and mission-driven workplace
Requirements
- Fluent in Spanish and English (speaking, reading, and writing)
- Excellent communication and customer service skills
- Comfortable working in a fast-paced, office-based environment
- Familiarity with Windows-based computer systems
- High School Diploma or GED
- Office setting with extended periods of sitting.
- Ability to lift up to 35 lbs.
Nice To Haves
- 1+ year of customer service, medical office, or call center experience
- Experience with medical billing, insurance, or front desk operations
- Familiarity with Windows-based computer systems
Responsibilities
- Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
- Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
- Keep Accurate Records - Document all communications and update internal billing systems
- Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
- Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information
Benefits
- Paid Training & Orientation - We set you up for success!
- Paid Time Off (PTO) & Extended Illness Days (EID)
- Health, Dental, and Vision Insurance
- Life Insurance & Prescription Coverage
- 401(k) with company match
- A diverse, respectful, and inclusive work culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
