Bilingual Customer Service Representative

Aston Carter

7d • $50,000 - $60,000 • Onsite

About The Position

The Bilingual Customer Service Associate is responsible for tasks such as order entry, answering customer inquiries, managing orders, invoicing, and confirming product availability. This role collaborates closely with the Supply Chain, Warehouse, Finance, and Account Management teams to ensure smooth operations.

Requirements

• Ability to effectively manage multiple projects and priorities
• Strong communication and interpersonal skills
• Excellent problem-solving capabilities and attention to detail
• Strong organizational and time management skills
• Self-motivated and capable of working independently, as well as collaborating within a team
• Proficient in customer service software and order management systems (e.g., ERP systems, CRM platforms)
• Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams
• order entry
• bilingual
• Customer service
• Data entry
• Purchase order
• Order processing

Responsibilities

• order entry
• answering customer inquiries
• managing orders
• invoicing
• confirming product availability
• collaborating closely with the Supply Chain, Warehouse, Finance, and Account Management teams to ensure smooth operations

Benefits

• Potential Sign-On or Relocation Bonus Details to be discussed upon offer.
• Comprehensive Benefits Package Available upon your start date, including: Medical, Dental, Vision, and Life Insurance Dental and vision fully covered for employees and their families Three medical plans through UnitedHealthcare, with extremely low premiums Top-tier family plan: just $275/month Employee-only: as low as $0/month HSA plan includes up to $1,500 annual company contribution
• Life & AD&D Insurance – Company paid up to $50,000
• 401(k) Plan – Eligible the 1st of the month after 30 days of employment 100% match on contributions up to 5%
• Annual profit-sharing contribution of 8% of prior year salary Fully vested after five years
• Paid Time Off 20 vacation days (160 hours) 10 sick days (80 hours) 12 paid holidays
• Annual Performance Bonus Based on company profitability and achievement of personal goals
• $500 Annual Gym Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees