Bilingual Customer Service Payment Agent
Freeway Insurance Services America•Rochester, NY
33d•$15 - $16•Onsite
About The Position
As a Payment-CSR you will be the liaison between the Company and the customer.
Requirements
- Bilingual in English and Spanish preferred
- Sales or customer service experience
- High School Diploma or GED
- Ability to build relationships with sales customers
- Excellent follow-up and multi-tasking skills
- Ambitious professional motivated by opportunity for advancement
- Excellent written and verbal communication skills
Responsibilities
- Process customer monthly payments.
- Manage large amounts of inbound calls in a timely manner
- Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed.
- Connects very quickly; builds and leverages client relationships.
- Complete mail sorting tasks.
Benefits
- Recognition culture
- Comprehensive Benefits package including medical, dental, vision and life insurance
- Retirement Plan: A 401K plan with a percentage of company-matched contributions
- Fitness: We reimburse up to $10 a month to an employee for their gym
- Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
- Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
Number of Employees
11-50 employees
