Bilingual Customer Service Agent / Agente de servicio al cliente bilingüe
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About The Position
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Tacoma, WA location. This is a fully on-site role with a five-day workweek, scheduled between Monday and Saturday. The Customer Service Agent is responsible for delivering exceptional service to Speedy Glass clients while actively identifying opportunities to drive sales and meet business targets. This position requires strong communication and telephone skills to ensure a positive customer experience. The CSA will handle general inquiries, accurately process orders, and escalate/transfer cases, as necessary, to the appropriate representative. Success in this role is driven by integrity, professionalism, and a customer-focused mindset.
