Bilingual Customer Account Representative

Rent-A-Center • Kennewick, WA

75d • $18 - $19

About The Position

As a Customer Account Representative, you will provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives. This position involves providing friendly, top-notch customer experiences through 'white glove' service in our stores and in customers' homes, obtaining new rental orders when needed on the sales floor and over the phone. You will also have the opportunity to get out of the store for deliveries and pickups, ensuring safe and compliant loading/unloading and installation of products while maintaining clean and properly maintained vehicles. Additionally, you will be responsible for maintaining an inviting store with organized products and cleanliness, refurbishing merchandise to like new condition, and keeping the showroom dusted, vacuumed, and organized.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move products such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Nice To Haves

• Seeking more than just a job, but a CAREER.
• A desire to improve our customer's lives.
• A hunger to learn the business.
• Grit and determination.

Responsibilities

• Provide friendly, top-notch customer experiences through 'white glove' service in stores and in customers' homes.
• Obtain new rental orders on the sales floor and over the phone.
• Perform deliveries and pickups, ensuring safe and compliant loading/unloading and installation of products.
• Maintain clean and properly maintained vehicles.
• Keep the store inviting with organized products and cleanliness.
• Refurbish merchandise to like new condition.
• Keep the showroom dusted, vacuumed, and organized.

Benefits

• Paid Time Off and Sunday Off.
• Full-Time Employment and a Consistent Schedule.
• Weekly Pay.
• Award Winning Culture with the Opportunity to Advance.
• Medical, Dental, Vision, Life Insurance.
• Supplemental Life Insurance, Spouse/Dependent Life Insurance.
• Short Term Disability, Long Term Disability.
• Flexible Spending Accounts.
• 401(k) Savings Plan with company match.
• Legal Insurance, Identity Theft Protection Plan.
• Health Savings Accounts, Hospital Indemnity.
• Critical Illness, Accident Insurance, Limited Purpose Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Rental and Leasing Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees