Bilingual Community Health Worker - Remote in Harris or Hidalgo Counties, TX

UnitedHealth Group•Houston, TX

3d•$20 - $36•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This position is working with STAR Kids team. In this Community Health Worker role, there will be an essential element of an Integrated Care Model by relaying pertinent information about the members’ needs and advocating for the best possible care available and ensuring they have the right services to meet their needs. Must be located in Texas and be able to travel to local office /community about 10%25 of the time based on business needs. If you reside within Harris or Hidalgo Counties, Texas, you will have the flexibility to telecommute as you take on some tough challenges. Working Schedule: Monday through Friday standard business hours

Requirements

High School Diploma / GED (or higher)
2+ years of clerical or administrative work experience
1+ years of experience with knowledge of the resources available, culture, and values in the community
Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and the ability to use multiple web applications
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Ability to travel up to 10%25 of the time for team meetings or company events
Bilingual in Spanish and English

Nice To Haves

Associate’s Degree
Valid/Current Community Health Worker Certification by the State of Texas
Experience working with the Medicare and Medicaid populations
Experience with electronic charting
Experience with arranging community resources
Background in managing populations with complex medical or behavioral needs
Knowledge of Center for Medicare and Medicaid Services and Regulations
Proven ability to interact productively with individuals and with multidisciplinary teams
Proven excellent organizational and prioritization skills
Works with others as part of a team

Responsibilities

Perform administrative duties per business processes and timelines including fax, telephone outreaches to members, providers, data entry and perform follow-up tasks
Identify, initiate and process referrals for eligible programs and services available to our members timely
Collaborate with staff, medical providers and therapy agencies to provide high quality service coordination to our members
Cross train with other departments within SK program to provide coverage and assistance as needed
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
Performs all other related duties as assigned

Benefits

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

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