Bilingual Community Health Worker for Genesee County
About The Position
At Oak Orchard Health, we believe everyone deserves access to high-quality, compassionate care—no matter their background or circumstances. As we continue to grow across Western New York, we’re looking for a Bilingual Community Health Worker (Spanish/English) to support patients and families in Genesee County. This is a hands-on, community-focused role where you’ll serve as a trusted link between patients, providers, and essential resources—helping individuals navigate the healthcare system while addressing real-life barriers to care. From supporting our local agricultural population to connecting families with critical services, your work will directly improve health outcomes and strengthen our communities.
Requirements
- High school diploma or equivalent
- Bilingual Spanish/English required (critical to supporting our patient population)
- Community Health Worker (CHW) certification or willingness to obtain
- Ability to support a wide range of responsibilities—from patient navigation and scheduling to case management, follow-up, and community engagement
- Strong interpersonal, communication, and organizational skills
- Comfort working with diverse populations while maintaining professionalism and boundaries
Nice To Haves
- Experience in community health, social services, healthcare, or outreach preferred
Responsibilities
- Help patients navigate the healthcare system, including scheduling, confirming, and coordinating appointments
- Conduct needs assessments and identify barriers such as transportation, language, literacy, and financial challenges
- Provide Spanish interpretation and written translation within your scope
- Connect patients to community resources like food, housing, insurance, and medication assistance
- Coordinate transportation and other access-related services
- Educate patients on health promotion and disease prevention
- Support outreach efforts and build relationships within the community
- Collaborate closely with clinical and care teams to ensure coordinated, patient-centered care
Benefits
- Benefits start the 1st of the month after hire
- $0 medical & dental premiums (single HDHP plan)
- Retirement plan eligibility Day 1 + 3% match after 90 days
- Tuition reimbursement + eligibility for Public Service Loan Forgiveness (PSLF)
- Generous PTO: 5 weeks vacation + 6 long-term illness days
- 10–11 paid holidays
- Employee Assistance Program (EAP) with legal, financial, and counseling support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
