Bilingual Collector Flexible Schedule Great Pay

Del Sol Furniture & Mattress•Phoenix, AZ

71d•$17 - $20•Onsite

About The Position

Del Sol Furniture is looking for experienced collectors to join our team — now offering part-time positions with flexible schedules! We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes. Are you driven, persuasive, and passionate about achieving results? We’re looking for a high-performing Bilingual Collector who thrives in a fast-paced environment, knows how to connect with people, and takes pride in delivering excellent customer service while meeting collection goals.

Requirements

Bilingual (English/Spanish) – Required
Proven experience in collections, accounts receivable, or a similar role
Strong negotiation and communication skills
Resilience, persistence, and a results-driven attitude
Ability to handle difficult conversations with professionalism and empathy
Detail-oriented with strong organizational and documentation skills
Basic computer skills and familiarity with CRM or collection software
Must be Bilingual – English/Spanish
Must be 18 years or older
Strong communication skills over the phone required

Responsibilities

Contact customers with past-due accounts in a professional, empathetic, and results-oriented manner.
Negotiate payment arrangements while adhering to company policies and federal/state regulations.
Document customer interactions and payment agreements accurately in the system.
Collaborate with the credit and customer service teams to resolve customer concerns and minimize delinquency.
Consistently meet or exceed collection targets, call volume, and follow-up goals.