Prog Leasing-posted 10 months ago
Full-time
Remote • Orem, UT
Rental and Leasing Services

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform. We are currently hiring Bilingual Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, UT.

  • Responsible for outbound and inbound calls, collecting on accounts that are less than 60 days past due
  • Provide top tier support and service to our customers
  • Fluency in both English and Spanish
  • Customer Service and prior collections experience with impeccable interpersonal skills
  • Excellent verbal and written communication skills
  • Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
  • Phone experience in a customer service/call center environment
  • High school diploma or GED equivalent, must also be 18 years or older
  • Competitive Compensation
  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
  • Company Matched 401k
  • Paid Time Off + Paid Holidays + Paid Volunteer Hours
  • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Charitable Gift Matching
  • Job required equipment and services
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