Bilingual Clinical Scheduling Assistant

Legacy Community Health • Houston, TX

91d

About The Position

At Legacy Community Health, we believe in building a community that thrives on compassion, collaboration, and care. As a Clinical Scheduling Assistant, you'll be at the heart of our mission, ensuring that our patients receive timely and efficient access to care. Your role will be pivotal in maintaining seamless clinic operations and enhancing patient experiences. You'll connect with providers, staff, and patients, ensuring that schedules align with clinic flow and patient needs. Utilize our electronic health record system (EHRS) to manage patient flow and optimize schedules effectively. Your work directly contributes to improving access to healthcare for our vibrant community. Work closely with a diverse team of healthcare professionals dedicated to making a difference. Benefit from professional development and mentorship within our supportive network.

Requirements

• High School Diploma required.
• Certification as a Medical Assistant or EHRS medical documentation training.
• Maintain BLS/CPR certification.
• Previous experience in a medical clinic setting is essential.
• Proficient in data entry within an EHRS.
• Strong written and oral communication skills.
• Ability to work independently and as part of a team.
• Clear, concise, and diplomatic communication skills.
• Strong problem-solving abilities.
• Frequent phone communication with patients; Spanish-speaking preferred.

Responsibilities

• Collaborate with Front Desk staff, Lead Medical Assistants, Clinical team, Care Team Assistants, and scheduling staff at Legacy Contact Center to optimize provider schedules.
• Coordinate day-to-day scheduling and manage scheduling issues, ensuring smooth clinic operations.
• Maintain wait lists and assist with reminder calls to enhance patient care access.
• Engage in real-time communication to address scheduling mistakes and update patient registration information.
• Assist with managing portal messages and attend requested trainings to stay updated.

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees