This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
As a Client Service Coordinator at Marcari Russotto Spencer & Balaban Law Firm PC, you will serve as the initial point of contact for potential clients who have suffered injuries due to accidents or negligence. This role is critical in assessing potential cases, gathering essential information, and ensuring that the firm provides a high level of service to prospective clients. Your communication skills, empathy, and legal knowledge will be crucial in this role. You will be responsible for handling incoming inquiries, building rapport with potential clients, and addressing their needs and concerns effectively. In this position, you will conduct thorough interviews with potential clients to collect detailed information about their personal injury cases. It is essential to document all relevant case details accurately and completely. You will also identify potential clients and leads through various sources, assess their level of interest, and determine the strength and merit of their cases based on the facts presented. Client education is another vital aspect of your role, as you will need to address client questions and concerns, ensuring they have a clear understanding of what to expect from the legal process. You will facilitate the sign-up process by scheduling meetings with investigators and potential clients, as well as delivering persuasive sales presentations tailored to their needs. Meeting or exceeding sign-up targets and conversion goals set by the firm will be a key performance metric for your success in this role.
