Bilingual Chiropractic Assistant 500 Dollar Sign-On Bonus
About The Position
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart — and we're looking for a compassionate, energetic Care Coordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Care Coordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes. Summary of Duties: Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations.
Requirements
- Strong communication and patient engagement skills.
- Attention to detail and consistency in therapy delivery.
- EHR and documentation proficiency.
- Team-oriented mindset and adaptability.
Nice To Haves
- 1-2 years of rehab, therapy, or patient support experience.
- EHR documentation experience.
Responsibilities
- Deliver provider-directed therapies with precision and safety.
- Prepare patients for examinations and explain expectations.
- Document all therapies accurately and in real time.
- Monitor patient tolerance and escalate clinical concerns appropriately.
- Reinforce patient understanding of therapy purpose, expectations, and care progression.
- Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care.
- Ensure patients receive therapies according to provider-prescribed cadence.
- Identify care plan deviations and escalate to the Lead Care Coordinator.
- Support care plan scheduling through communication with Administrative Care Coordinators.
- Document all therapy services accurately in the EHR.
- Ensure therapy documentation supports billing integrity.
- Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling.
- Verify accurate patient insurance information during patient visits.
- Escalate missing or unclear authorizations to Administrative Care Coordinators.
- Support billing integrity through complete and timely documentation.
- Identify authorization barriers impacting care and communicate appropriately.
- Monitor patient attendance and escalate compliance gaps.
- Support KPI goals linked to therapy throughput and care plan adherence.
- Participate in team huddles and workflow discussions.
- Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams.
- Assist clinic operations during high-volume moments.
- Support unified patient care and interdepartmental teamwork.
- Model Conscious Leadership behaviors (ownership, curiosity, empathy).
- Demonstrate professionalism, patience, and emotional intelligence.
- Promote a unified, patient-first environment.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
