Bilingual Case Coordinator in Washington D.C.

PsyPhyCareWashington, DC
Hybrid

About The Position

We are seeking experienced Case Coordinators with a strong background in child welfare, social services, or juvenile justice to support a federally funded child welfare program serving unaccompanied youth. This role focuses on reviewing cases, making release and placement recommendations, and ensuring safe, timely outcomes aligned with child welfare best practices. Case Coordinators work collaboratively with care providers, clinical teams, and federal program staff to assess complex cases and provide third-party recommendations. This position requires strong documentation skills, independent judgment, and the ability to manage a high-volume caseload in a structured, compliance-driven environment.

Requirements

  • Master’s degree in Social Work (MSW), Psychology, Counseling, or related social science field OR Bachelor’s degree in Social Work or related field with significant child welfare experience
  • Minimum experience: 2+ years post-graduate child welfare experience (Master’s level) OR 5+ years child welfare experience (Bachelor’s level)
  • Experience working with vulnerable youth populations
  • Strong knowledge of child safety assessment and family-centered practices
  • Excellent written documentation skills
  • Ability to manage caseload ratios up to 1:85
  • Proficiency in case documentation systems and data tracking tools
  • Must pass comprehensive federal background investigations
  • Must complete annual cybersecurity and privacy training
  • Must adhere to strict confidentiality and child protection standards

Nice To Haves

  • Bilingual in English and Spanish
  • Experience working with immigrant youth and families
  • Experience in trauma-informed care
  • Familiarity with federal or state child welfare policies
  • Experience with data dashboards (Tableau or similar tools)

Responsibilities

  • Review case files and supporting documentation for youth in residential care
  • Conduct case consultations with care provider staff
  • Develop independent release and placement recommendations
  • Identify children with special medical, mental health, or developmental needs
  • Recommend appropriate levels of care, transfer options, and post-release services
  • Prioritize cases exceeding average length of care
  • Participate in weekly case staffing meetings (virtual and/or on-site)
  • Document recommendations in secure federal data systems
  • Track complex cases and escalate concerns when appropriate
  • Contribute to monthly reporting and performance metrics
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