Bilingual Case Aide - Heap and Wrap

EAC Network • Village of Hempstead, NY

98d • $20 - $20

About The Position

Join Our Team as a Bilingual Case Aide! Are you passionate about supporting the Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Bilingual Case Aide to join the Home Energy Assistance Program (HEAP) and WRAP (Weatherization) Program. The Bilingual Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization).

Requirements

• High School Diploma or educational equivalent required, Bachelor's Degree preferred.
• Minimum of one year of relevant experience working with low-income households.
• Excellent interviewing, communication and organizational skills required.
• Must be detail-oriented.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
• Bilingual (Spanish Speaking) Required.

Responsibilities

• Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs.
• Process client applications, complete required forms and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services.
• Interact with other agencies and heating and utility companies.
• Prepare and maintain appropriate records and departmental paperwork.
• Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.).

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance.
• 401K with a 3% match after anniversary.
• 30 days Paid Time Off in your first year.
• 14 Paid holidays.
• Short-term and long-term disability coverage.
• Flexible spending accounts.
• Wellness benefits.
• PlumBenefits.
• Verizon wireless discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED