Bilingual Call Center Agent ( Spanish/English) - National Bank
About The Position
Now Hiring Bilingual Debt Collectors - Join Our Team! Are you bilingual in English and Spanish? We want to hear from you! Capital Management Services is expanding our team of debt collectors, and we're looking for motivated individuals who are comfortable communicating with both English and Spanish-speaking customers. What You'll Do: Contact customers who are between 2 and 90 days late on payment Help customers set up payment arrangements Work in a fast-paced, goal-oriented call center environment What We're Looking For: Bilingual (English/Spanish) required Prior collections experience is a plus, but not required Call center or customer service experience preferred Strong communication and problem-solving skills What We Offer: $18/hour starting wage for bilingual collectors $150 Sign-On Bonus after 60 days of employment Paid training starting February 14th, 2026 Full-time schedule Medical, Dental, and Vision benefits 401(k) and Paid Time Off With over 20 years of experience in the Buffalo area, Capital Management Services is a trusted leader in the debt collections industry. We provide the tools and training you need to succeed-and grow.
Requirements
- Bilingual (English/Spanish) required
- Strong communication and problem-solving skills
Nice To Haves
- Prior collections experience is a plus, but not required
- Call center or customer service experience preferred
Responsibilities
- Contact customers who are between 2 and 90 days late on payment
- Help customers set up payment arrangements
- Work in a fast-paced, goal-oriented call center environment
Benefits
- $18/hour starting wage for bilingual collectors
- $150 Sign-On Bonus after 60 days of employment
- Paid training starting February 14th, 2026
- Full-time schedule
- Medical, Dental, and Vision benefits
- 401(k) and Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
