Bilingual Business Development Associate (French)
About The Position
Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process. Start Date – April 15, 2026 ISN: Where your language skills make a difference Are you fluent in English and French? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answered yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? You are the ideal candidate if you have:
Requirements
- Excellent verbal and written communication skills in English AND French
- A customer service orientation and a passion for helping others
- A desire to work with people and engage in verbal interaction over the phone
- A career aspiration to start in Customer Service and progress into B2B sales
- Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
- A diligence for in-depth learning of software programs and new concepts
- Strong retention skills and patience for difficult troubleshooting scenarios
- Bachelor’s degree from an accredited university and/or equivalent work experience
- Advanced fluency in English AND French (written and verbal) required
- Desire to work in customer service and move into B2B sales within 12-24 months
- Ability to work in office at least 3 days a week
- Authorized to work in the U.S. and will not require visa sponsorship now or in the future
Responsibilities
- Communicate with clients and colleagues from different countries and cultures.
- Provide proactive service and support to our customers
- Answer their calls and inquiries
- Troubleshoot their issues
- Participate in sales and marketing projects.
Benefits
- 100% company-paid monthly insurance premiums for employees and dependents
- Medical, Dental, Vision, and Life Insurance
- Employee assistance program
- 4% retirement matching
- Long-Term & Short-Term Disability Coverage
- Paid time off
- 0-1 year – 15 day (pro-rated first year)
- 1-5 years – 20 days
- 5-10 years – 25 days
- 10+ years – 30 days
- Holidays – 13 paid holidays
- Monthly cell phone reimbursement
- Complimentary parking space or monthly reimbursement for DART public transportation
- Team-building activities and events, including quarterly kick-off meetings and community volunteer day
- Matching charitable gift program
- Professional development & training opportunities
- Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
- Business casual, jeans allowed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
